Cookie Information

Overview

Effective: 1st June 2012

MultiTask Computing is committed to protecting and respecting your privacy. This webpage tells you the data protection and privacy practices for multitask-computing.co.uk, specifically:

  • What personally identifiable information is collected
  • Which organisation is collecting this information
  • How this information is used
  • Our policy on sharing this information
  • How we protect your information
  • How you can correct any inaccuracies in this information

Plain English Summary

We take your privacy very seriously.

Children (under 18s) are not eligible to use our services and should not submit any personal information to MultiTask-Computing.co.uk.

MultiTask-Computing.co.uk does not actively track you as an individual.

Should you send us an email, your name, email address and message will be emailed to us (as you would expect). This information is kept private. We will store this information within our own email system so that we are able to respond to you.

Should you comment on a blog post or web page on this site, then your name, email address, IP address and message will be stored in our website database (as you would expect). This makes your name, website address and comment (but not your email address) viewable by the general public on the website.

The website does use some cookies when you browse this website. These are used to ensure proper running of this website, and also to help us improve your experience when browsing.

We do not use 3rd Party / Tracking / Advertising cookies with the sole exception of Google Analytics code (this code allows us to collect data on the numbers of people visiting our site and how they have found us) or where it is strictly necessary for the operation of the site, such as passing information about your shopping cart to SagePay to process your order.

If you don’t know what cookies are or if you would like to find out more,  an explanation is available here “What are cookies?”.

NONE OF THE INFORMATION WE GATHER VIA COOKIES IDENTIFIES YOU AS AN INDIVIDUAL – IT IS ALL ENTIRELY ANONYMOUS.

The cookies we use are detailed below:

Cookie Name Description
Blog/Post Comments If you leave a comment on the website e.g. on a page, article or blog post, then a cookie may be stored to ‘remember’ your email address for the next time you post (should you choose the “remember me” option).
Cookie Header In the header of each web page on this site you will see a message alerting you of our privacy and cookie policy. If you’ve seen this message once, you probably won’t want to see it again. We use a cookie to remember this setting. User data is all anonymous.
WordPress and OpenCart WordPress is the Content Management System (CMS) that runs this website. It uses a “session cookie” only when logging in and out and is essential for proper website operation. User data is all anonymous. OpenCart is the system that runs our store. Cookies are used to process your order and pass details of your order to the Payment Processor and return you to our website.

Google Analytics Cookies

__utma This cookie is typically written to the browser upon the first visit to your site from that web browser. If the cookie has been deleted by the browser operator, and the browser subsequently visits your site, a new __utma cookie is written with a different unique ID. This cookie is used to determine unique visitors to your site and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure. 2 years from set/update.
__utmb This cookie is used to establish and continue a user session with your site. When a user views a page on your site, the Google Analytics code attempts to update this cookie. If it does not find the cookie, a new one is written and a new session is established. Each time a user visits a different page on your site, this cookie is updated to expire in 30 minutes, thus continuing a single session for as long as user activity continues within 30-minute intervals. This cookie expires when a user pauses on a page on your site for longer than 30 minutes. You can modify the default length of a user session with the _setSessionCookieTimeout() method. 30 minutes from set/update.
__utmc This cookie is no longer used by the ga.jstracking code to determine session status.Historically, this cookie operated in conjunction with the __utmb cookie to determine whether or not to establish a new session for the user. For backwards compatibility purposes with sites still using the urchin.js tracking code, this cookie will continue to be written and will expire when the user exits the browser. However, if you are debugging your site tracking and you use the ga.js tracking code, you should not interpret the existence of this cookie in relation to a new or expired session. Not set.
__utmz This cookie stores the type of referral used by the visitor to reach your site, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation within your own site. The cookie is updated with each page view to your site. 6 months from set/update.
__utmv This cookie is not normally present in a default configuration of the tracking code. The __utmv cookie passes the information provided via the _setVar() method, which you use to create a custom user segment. This string is then passed to the Analytics servers in the GIF request URL via the utmcc parameter. This cookie is only written if you have added the _setVar() method for the tracking code on your website page. 2 years from set/update.
__utmx This cookie is used by Website Optimizer and only set when the Website Optimizer tracking code is installed and correctly configured for your pages. When the optimizer script executes, this cookie stores the variation this visitor is assigned to for each experiment, so the visitor has a consistent experience on your site.  See the Website Optimizer Help Center for more information. 2 years from set/update.

To find out how to delete cookies, please read our guide “How to delete cookies”.

Which organisation is collecting this information?

MultiTask-Computing.co.uk, mtcomp.co.uk, MultiTask-Computing.com is a website owned by MultiTask Computing Limited, a UK-based IT Consultancy.

How this information is used

If you have chosen to share it with us, we use your email address to contact you in reply to your message, or to send you our newsletter. f you have entered your email address to leave a comment on the blog, it is used to identify your comment, however it is not displayed on the website or shared with any third party.

We may also use your email to help resolve issues or disputes, for example if you tell us that you cannot see any of your posts on the website, we would probably search our database using your email address to help diagnose the problem.

Our disclosure of this information

We do not share your personal information or email address with third parties, except in order to process an order in our online store. In this case, the information is only shared to provide you with payment information for your convenience and security.

Email opt-out

Spam is as annoying to us as it is to you. We do not send you spam emails and you may opt-out of our emails at any time. An ‘unsubscribe’ link is included in all of our email newsletters and in the online store.

Protection of your information

MultiTask Computing.co.uk uses best endeavour to safeguard the confidentiality of your personally identifiable information but we do not use encryption (such as SSL) or firewalls to further protect the information as it travels across the Internet. The exception to this is our store, where all transaction data is secure and all credit card information is processed securely by SagePay. They use their own systems (and cookies) to protect your information. It is important to be aware that there is no such thing as “perfect internet security” and you should always have a quality anti-virus program installed and use it properly.

How to correct inaccurate information

Once posted, you cannot change or remove any comments you have submitted on our website pages and/or posts. However, if you would like to have this information removed please contact us and we will do this for you.

You should know that because of technical constraints, all information is never completely removed from our databases. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to your requests that it be removed. We will aim to remove all publicly-facing information.

How to contact us

More information is available on the Contact Us page of this site.

Changes to the Privacy Policy

From time to time we may update this Privacy Policy in line with website changes that may affect the personal information we gather about you. It is assumed that you accept such changes if you continue to use the site and services. If you do not accept such changes then you should stop using MultiTask Computing.co.uk’s website and services and contact us if you would like any information removed.